Shipping Policy

Last Updated: February 2026

At MedStore, we are committed to delivering your medications safely and efficiently. This Shipping Policy outlines our processing timelines, shipping methods, and important delivery information.

1. Order Processing Time

Orders are typically processed within 24–48 hours after payment confirmation and prescription verification (if required). Orders placed on weekends or holidays may be processed on the next business day.

2. Prescription Verification

Prescription medications require verification before dispatch. Shipping timelines begin only after successful verification by our licensed pharmacy team.

3. Shipping Methods & Delivery Time

  • Standard Shipping: 3–7 Business Days
  • Express Shipping: 1–3 Business Days
  • Delivery times may vary depending on location and carrier delays

4. Shipping Charges

Shipping fees are calculated at checkout based on delivery location and selected shipping method. Promotional free shipping may be available on qualifying orders.

5. Tracking Information

Once your order has been shipped, you will receive a confirmation email or SMS containing tracking details.

6. Shipping Restrictions

Certain medications may be subject to shipping restrictions based on state or federal regulations. We reserve the right to cancel orders that cannot be legally shipped to a location.

7. Delayed or Lost Shipments

While we strive for timely delivery, MedStore is not responsible for carrier delays caused by weather or unforeseen circumstances. If your shipment appears delayed or lost, please contact us.

8. Incorrect Address

Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may incur additional charges.

9. Contact Us

For shipping-related inquiries, please contact:

MedStore
📞 Phone: +1 315 226 7098
✉ Email: support@medstoreusa.info

We reserve the right to update this Shipping Policy at any time in accordance with regulatory or operational requirements.