Frequently Asked Questions (FAQ)
Find answers to common questions about ordering medications, prescription verification, shipping, refunds, and security at MedStore USA.
Yes, prescription medications require a valid prescription. You can upload your prescription during checkout or on our Contact page.
You can track your order using the Order ID sent to your email. Visit our Track Order page and enter your details.
Standard shipping takes 3â7 business days. Express delivery options are available in select locations.
Yes. We use secure systems and encrypted connections to protect your health and personal information.
Orders can be canceled before shipment. Once dispatched, cancellations may not be possible.
Please contact us within 48 hours of delivery with photo proof. We will arrange a replacement or refund after verification.
We accept major debit and credit cards through secure payment gateways.
You can call us at +1 315 226 7098 or email support@medstoreusa.info for assistance.