Shipping Policy
Last Updated: February 2026
At MedStore, we are committed to delivering your medications safely, securely, and efficiently. This Shipping Policy outlines our order processing timelines, shipping methods, and important delivery information.
1. Order Processing Time
Orders are processed within 24â48 hours after payment confirmation and prescription verification (if required). Orders placed on weekends or holidays will be processed on the next business day.
2. Prescription Verification
Prescription medications require verification prior to dispatch. Shipping timelines begin only after successful verification by our licensed pharmacy team.
3. Shipping Methods & Delivery Time
- Standard Shipping: 3â7 Business Days
- Express Shipping: 1â3 Business Days
- Delivery times may vary depending on location and carrier delays
4. Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping may apply to qualifying orders.
5. Tracking Information
Once your order has been dispatched, you will receive a confirmation email or SMS containing tracking details to monitor shipment status.
6. Shipping Restrictions
Certain medications may be subject to federal or state shipping regulations. We reserve the right to cancel orders that cannot be legally shipped to a specific destination.
7. Delayed or Lost Shipments
While we strive for timely delivery, MedStore is not responsible for carrier delays caused by weather, natural disasters, or unforeseen events. Please contact our support team if your shipment appears delayed or lost.
8. Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect details may incur additional charges.
9. Contact Us
For shipping-related inquiries, please contact:
MedStore
đ Phone: +1 315 226 7098
â Email: support@medstoreusa.info
We reserve the right to update this Shipping Policy at any time in accordance with regulatory or operational requirements.